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Privacy Policy
Effective Date: [2/24/26]
Welcome to Island Neuro Rehab (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how Island Neuro Rehab collects, uses, discloses, and safeguards your information when you visit our website.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you:
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Fill out a contact form
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Request an appointment
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Subscribe to updates
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Call or email us
We may collect:
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Name
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Email address
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Phone number
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Mailing address
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Date of birth
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Insurance information (if provided)
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Any health-related information you voluntarily submit
B. Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device type
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Pages visited
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Date and time of access
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Referring website
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
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Respond to inquiries and appointment requests
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Provide physical therapy services
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Communicate with you regarding care or services
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Process insurance verification
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Improve our website and services
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Comply with legal and regulatory obligations
3. Protected Health Information (PHI)
As a healthcare provider, Island Neuro Rehab complies with the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) submitted through our website or during treatment is handled in accordance with HIPAA regulations.
For more information about how we protect your medical information, please request a copy of our Notice of Privacy Practices.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
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Healthcare providers involved in your care
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Insurance companies for billing and verification
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Third-party service providers who assist in operating our website or business
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Legal authorities when required by law
All third-party service providers are required to safeguard your information.
5. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, though some features of the website may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
8. Your Rights
Depending on applicable laws, you may have the right to:
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Request access to your personal information
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Request corrections to inaccurate information
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Request deletion of certain information
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Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Island Neuro Rehab
98-1247 Kaʻahumanu St STE 117A, Aiea, HI 96701
NOTICE OF PRIVACY PRACTICES
Island Neuro Rehab
Effective Date: 2/23/26
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Island Neuro Rehab (“we,” “our,” or “us”) is required by law to maintain the privacy of your Protected Health Information (PHI), provide you with this Notice of our legal duties and privacy practices, and follow the terms currently in effect.
1. What Is Protected Health Information (PHI)?
Protected Health Information (PHI) is information that identifies you and relates to your past, present, or future physical or mental health condition, the provision of healthcare to you, or payment for your healthcare services.
2. How We May Use and Disclose Your PHI
We may use or disclose your PHI without your written authorization for the following purposes:
A. Treatment
We may use and disclose your PHI to provide, coordinate, or manage your care.
Example: Sharing information with your physician or another healthcare provider involved in your rehabilitation.
B. Payment
We may use and disclose your PHI to bill and receive payment for services.
Example: Sending information to your insurance company to verify coverage or process claims.
C. Healthcare Operations
We may use your PHI for business activities necessary to operate our clinic.
Examples:
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Quality assessment and improvement
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Staff training
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Licensing and accreditation activities
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Compliance reviews
3. Other Uses and Disclosures Permitted or Required by Law
We may disclose your PHI without authorization in the following situations:
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As required by federal or state law
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Public health activities (e.g., reporting communicable diseases)
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Health oversight activities (e.g., audits or inspections)
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Judicial or administrative proceedings
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Law enforcement purposes
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To avert a serious threat to health or safety
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Workers’ compensation claims
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As required by the Department of Health and Human Services
4. Uses and Disclosures That Require Your Authorization
We will obtain your written authorization for:
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Marketing purposes
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Sale of PHI
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Most disclosures of psychotherapy notes (if applicable)
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Any other use not described in this Notice
You may revoke your authorization at any time in writing.
5. Your Rights Regarding Your PHI
You have the following rights:
A. Right to Inspect and Copy
You may request access to your medical records. We may charge a reasonable fee for copies.
B. Right to Amend
You may request corrections to your PHI if you believe it is incorrect or incomplete.
C. Right to an Accounting of Disclosures
You may request a list of certain disclosures made of your PHI.
D. Right to Request Restrictions
You may request limits on how we use or disclose your PHI. While we are not required to agree to all requests, we will comply when required by law.
E. Right to Confidential Communications
You may request that we contact you in a specific way (e.g., at a different phone number or address).
F. Right to a Paper Copy of This Notice
You may request a paper copy at any time, even if you agreed to receive it electronically.
6. Our Responsibilities
Island Neuro Rehab is required to:
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Maintain the privacy and security of your PHI
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Provide you with this Notice
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Notify you following a breach of unsecured PHI
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Follow the terms of this Notice
We reserve the right to change this Notice and make the revised Notice effective for all PHI we maintain. The updated Notice will be posted in our clinic and on our website.
7. Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
Island Neuro Rehab
You may also file a complaint with:
U.S. Department of Health & Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/privacy/hipaa
You will not be retaliated against for filing a complaint.
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